+49 8374 585 100


The Hotline can be reached at the following times:

Moday - Friday

8:00 to 17:00 o'clock

Even if the line is busy, remain in the waiting line. Your call will be answered as quickly as possible once the Hotline-Central Office has an open line.

A quick response to your inquiry is our highest priority. In order to assure efficient and skilled answers to your questions, we kindly ask that you always provide the following information:

Postal code
Telephone number
Contact person
Equipment information (Product und Type)
Short description of the problem

IMPORTANT: Make sure to note down the Support Number you have been assigned so that your data is available should any further questions involving the same issue arise.